Introduction

This guide is for Illinois residents, retirees, representatives, and other users to create a new ILogin profile and set up multifactor authentication (MFA) for their account.

For common questions, navigate to the Frequently Asked Questions page.

Resident users are defined as follows:

• Residents are those who live in the State of Illinois and are eligible for state programs and services.
• Former Illinois residents, such as:
  • Retirees who receive state retirement benefits.
  • Ex-residents may access health and vaccination records.
• Non-residents such as:
  • Agency or legal representatives who are working on behalf of a resident or retiree may use ILogin.
  • Health care providers from companies and organizations may use ILogin to access the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) app to offer and update resident services.

Note: In this guide, the term resident represents all users identified on this page.