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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Change ILogin Profile

After completing the account setup, multifactor authentication, and password recovery steps, users may need to change data in the ILogin account.

Access Account Settings

  1. Sign in to ILogin to display the ILogin dashboard.
  2. In the top right, select the username or the down arrow next to it. 
  3. Click Settings.

Edit Personal Information

  1. Within Settings, locate the Personal Information section.
  2. In the top right of the Personal Information section, select Edit.
  3. Edit the fields as needed and select Save.

Edit the Display Language

  1. Within Settings, locate the Display Language section.
  2. In the top right of the Display Language section, select Edit.
  3. Edit the fields as needed and select Save.

Change Password

  1. Within Settings, locate the Security Methods section.
  2. Click Reset beside the Password field.
  3. Click Yes to confirm.
  4. Verify with an MFA security method to reset the password.
  5. When successful, the Password page opens for editing.
  6. Enter the current password and click Verify.
  7. Complete the New password and Re-enter password fields.
  8. Click Reset Password.

Add or Remove Multifactor Verification Options

Multifactor authentication (MFA) options are changed in the Security Methods section.

  1. Within Settings, locate the Security Methods section.
  2. The multifactor authentication (MFA) options are displayed. Depending on the options the user has setup already, there are three buttons possible to be present:
    • Set up: If the MFA option has not yet been setup, click Set up to setup this option. Refer to the Set Up Security Methods.
    • Set up another: If the user needs to setup another MFA, click the Set up another option. Refer to the Set Up Security Methods.
    • Remove: If the user needs to remove an MFA, click Remove.

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